Bespoke Middleware – Solving Out-Of-The-Box API Limitations

Ruxana D'VineField Service, Integration, Middleware, Webhooks

Objective Our client had an existing, simple integration in place between their ERP and a Field Service software package. They wanted to expand on this integration, but the integration methods provided by the Field Service software had changed. Instead of “pushing” data changes to the ERP, they now only provided Webhook subscriptions. The client’s ERP software was unable to manage …